Support
Get help with your account, tasks and privacy requests.
Effective date: October 11, 2026 · Operated by Zoe Nation
Contact support
Contact Zoe Nation at support@zoenationuniverse.com. Include the issue, the page involved and any error message. Never send your password or sign-in codes.
Email supportEmail opens your email application; your message is not submitted until you send it. We do not promise a specific response time.
Common questions
I cannot sign in. What should I do?
Check that you are using the email you registered with, complete any required confirmation email step, and use Forgot password? on the sign-in form if needed. You can also use Google sign-in.
Where can I learn how to manage tasks and projects?
The How-to manual covers tasks, projects, goals, collaboration and AI connections. Zoe can also explain features after you sign in.
Why can’t I change something in a workspace?
Your workspace role controls available actions. Ask that workspace’s owner or administrator about your permissions.
Why didn’t I receive a reminder?
In-app reminders are checked while the app is open. Background push and email delivery are not configured.
The app does not load or a link fails. What should I send?
Send the page address, device/browser, what you tried and the error shown. Avoid including private workspace content in screenshots.
How do I make a privacy or deletion request?
Use Privacy Choices or Account Deletion below, then email support from your registered address. We may need to verify your identity.
Are there subscription charges?
The current service is free and has no active paid subscription or in-app billing.